Zero Downtime Infrastructure & Continuous Support
Your ERP and business software systems form the central nervous system of your entire business. A database slowdown, unhandled exception during month-end invoicing, or server crash directly harms revenue and customer satisfaction.
AGL Prime Technology provides SLA-backed Managed IT Support and Annual Maintenance Contracts (AMC). Our certified engineers and functional analysts monitor server health, optimize database queries, perform automated daily off-site backups, handle user helpdesk tickets, and guide ongoing system upgrades.
Enjoy complete peace of mind with 24/7 proactive monitoring, dedicated technical helpdesks, and scheduled quarterly health audits that keep your systems fast, secure, and compliant.
Key Pillars of Our Managed Support
End-to-end technical stewardship ensuring zero unplanned downtime.
SLA-Backed ERP AMC
Dedicated functional and technical support for SAP Business One, Odoo, and custom ERPs with rapid issue escalation protocols.
Cloud Infrastructure & DevOps
Expert management of AWS, Microsoft Azure, Google Cloud, and private servers with auto-scaling, SSL certificates, and CI/CD maintenance.
Database Tuning & Backups
Continuous indexing, query optimization, storage reclamation, and multi-tier encrypted automated off-site backups.
Cybersecurity & DR Planning
Endpoint protection, role-based authorization auditing, firewall configuration, and tested Disaster Recovery (DR) restoration drills.
